Route feedback to the right teams,
automatically.
AI-powered department routing. Smart workload balancing.
Enterprise-grade permissions.
Automatic assignment
Auto-assign by department, role, or workload.
Fine-grained permissions
Control who can respond, and resolve feedback.
Collaboration built for scale
Automatic mark-as-read when a teammate handles it.
Built for modern team collaboration
Intelligent routing, smart assignments, and powerful collaboration tools that scale with your team
AI Department Routing
Automatically route feedback to Engineering, Sales, Support, Design, or Product teams with 95% accuracy.
Smart Team Assignments
Balance workload automatically with round-robin, least-loaded, or expertise-based assignment strategies.
Performance Analytics
Track team performance, response times, and workload distribution with comprehensive analytics.
Internal Collaboration
Activity feeds, status updates, and team mentions keep everyone aligned without switching tools.
Complete Audit Trails
Enterprise-grade audit logging tracks relevant actions for compliance and security monitoring.
Workflow Automation
Automate repetitive tasks with rules for routing, assignment, and notification workflows.
Role-based permissions that make sense
Owner
Full control
Complete access to all features including billing, project deletion, and team management.
Admin
Project management
Project management without billing access. Perfect for team leads and senior team members.
Member
Feedback focused
Focus on feedback management without administrative distractions. Perfect for support teams.
Complete feedback platform
Team collaboration works seamlessly with all Feedbackview features
Feedbackview Widget
Embeddable widget that collects feedback with automatic metadata and screenshot capture.
Learn moreSmart Inbox
Triage and manage all feedback in a Gmail-like interface built for product teams.
Learn moreRich Analytics
Track feedback trends, resolution rates, and team performance with beautiful dashboards.
Learn moreReady to build
better products together?
Stop missing critical user feedback. Get AI-native feedback handling, multi-language support, and smart notifications that help you build better products faster.