Smart Inbox

Triage feedback like email,
only faster.

Separate the sheep from the goats.
Streamlined interface. AI-assisted triage. Smart filtering.

Everything you need to manage feedback

Powerful features designed specifically for product teams and feedback workflows

AI Impact Scoring

Every feedback gets scored 1-5 based on business impact, urgency, and revenue potential.

🔥 Critical (5)🚨 High (4)

Advanced Filtering

Filter by status, type, impact score, assignee, or any combination to find what you need.

Team Collaboration

Assign feedback, leave internal notes, and collaborate seamlessly with role-based permissions.

AI Response Generation

Generate contextual responses automatically. Edit, approve, and publish directly to users.

Real-time Updates

See new feedback instantly, get notified of status changes, and keep your team in sync.

Live

Powerful Search

Search across all feedback content, metadata, user emails, and custom attributes instantly.

"payment error"

Turn feedback into
conversations

Our unique two-way communication system lets you respond directly to users through the same widget they submitted feedback from.

AI-generated responses

Smart responses generated based on feedback context, user data, and your knowledge base.

In-widget notifications

Users see response notifications directly in the widget with status updates and replies.

Contextual responses

Responses include relevant context like fix timelines, workarounds, and follow-up actions.

Response Workflow

1
User submits feedback via widget
2
AI analyzes and generates response
3
Team reviews and publishes response
4
User sees update right away inside the widget

User sees responses like this:

Resolved2 days ago

Payment button not working

Thanks for reporting! We've fixed the mobile Safari issue. The payment button should work correctly now.

In ProgressNew

Dark mode feature request

We're working on this feature for the next release.

Built for high feedback volumes

Keyboard shortcuts, bulk actions, and workflow automations to handle any volume of feedback efficiently.

⌘

Keyboard Shortcuts

Navigate and manage feedback at the speed of thought with Gmail-inspired shortcuts.

Mark as resolved
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Assign to me
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Archive
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Next/Previous
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Bulk Actions

Select multiple items and perform actions on them at once to handle high volumes efficiently.

Bulk status changes
Mass assignment
Batch archiving
Export selected items

Ready to build
better products together?

Stop missing critical user feedback. Get AI-native feedback handling, multi-language support, and smart notifications that help you build better products faster.

Free forever plan
No credit card required
2-minute setup